I sent them pictures of gas and electric and moved out which I told them. Months later they sent me more bills. I told them I moved out and they passed it to debt collectors. I got in touch with British Gas who told me it’s rectified and account closed with zero balance. I showed the email to debt collectors and they passed me to another debt collection agency. I got in touch with them who passed me to a 3rd debt collectors agency who then took me to court with added interest! I showed them the email and they left the case open with no answer until expiry to see if I’d get scared and pay up. This company is bad news. They take take take and never meet expectations they set out or help you.