Got transferred over from people’s energy in September 2021… Got new British Gas smart meters fitted etc ..after six months of constantly messaging,phoning etc I still can’t see my usage on British Gas app…they still charge me every three months not how I keep asking to be charged monthly to keep on top of bills. All I get from multiple customer service assistance is ive escalated it it will take IT seven days and I will come back to you.. That’s same message for six months.getting quotes for alternative energy suppliers ..these guys just can’t get there act together. Disappointed