British Gas has got to be the worst firm I have ever had the displeasure of dealing with . After moving into a 2 bedroom house me and my wife were told to pay 75 pound a month for both gas and electric . This we did until British Gas contacted us telling us we were paying too much and told us to reduce our payments , we queried this only to be reassured this was correct . How surprised we were when only in a matter of months British Gas contacted us telling us we were now 1500 in debt . After querying this and sending meter readings the new figure was 600 so where did 1500 come from ? We now agreed under duress to pay 140 and month to get the arrears down . Well a few months later here we go again we received a new statement saying saying we was both paying too much and paying too little who’s in charge of these clowns ? After another 50 minute phone call our payments have now increased to 250 a month and the last statement we received was wrong . Well who sent it then ? British Gas the firm who makes it up as they go along …
2 years ago
British Gas has a
1.2
average rating
from
3,021
reviews
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