I've had Homecare for a while, and always been happy with it, but their service recently is absolutely disgraceful. DO NOT SIGN UP TO THEM. I reported a fault with my hot water 3 weeks ago. It took a week to get an engineer to attend. He couldn't fix it, arranged to come back with the part, and has now failed to attend twice with no warning, just hasn't turned up. Customer service is disgraceful, complaints take 6-8 to process, and I'm still yet to have the fault fixed.
2 years ago
British Gas has a
1.2
average rating
from
3,078
reviews
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