Was moving house and contacted British gas reference final bill and to give meter readings. Phone kept cutting off telling me operators had been moved from house move section to emergency section to deal with people without energy. Over 1 hour wait time on complaint line and the app would not allow me to do it because it was registering smart meetings way after our move out date. I suggest they hire a lot more additional personnel so there customers can actually contact them I have now left British gas as a result of this experience.
2 years ago
British Gas has a
1.2
average rating
from
3,021
reviews
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