In January I was taken over by British Gas (Ofgem's choice for me, not mine) after my previous supplier went bust. We're now into May and I still haven't had a clear, accurate bill from them which includes all my payments and credits to date. Also they omitted to set me up as a continuing Direct Debit customer, so have added an extra charge to my tariff. One employee I spoke to on the phone was pleasant enough but the call did not result in an inaccurate bill being sorted out. I just received a second inaccurate bill.
2 years ago
British Gas has a
1.2
average rating
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