I had to take a day of work to allow a engineer to fit a smart meter which put me at a £90 loss. The engineer did not arrive and was told I would receive £30 compensation. I never received the £30 for 12 working days which entitles me to a extra £30 for non payment. British gas then payed themselves £30 on my behalf leaving me still £90 out of pocket. When I raised a complaint was spoken to like a idiot for 3 days on whatsapp then when I finally rang to end it all. I was told they are closing the complaint and I should go about my day because nothing more will be done. I have bipolar and have been dragged up and down made to feel I am insane being told everything I say is wrong and their is nothing I can do about it.