I would give no stars if that was an option. I can never access the British Gas website. It is impossible to set up Direct Debit or to access information about my energy usage. Sometimes I long for simpler times when communications were on paper and a Direct Debit form could be completed in a couple of minutes. This is dreadful service and causing me a lot of stress. I am also paying more for my energy because I haven’t been able to set up Direct Debit.
2 years ago
British Gas has a
1.2
average rating
from
3,038
reviews
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