Will false you to switch to their "Smart meter" under false pretenses. Basically saying the old key meters are a fire risk and if you dont change them now they will take legal action. The real reason they want you to change is so they can make it ALOT easier to rob you with the new energy prices (all done automatically with the smart meter) The best part of it is the so called smart meter they installed, the smart screen you get with it and the internet app NEVER seem to work, top up or in sync with each other AT ALL. Not to mention the phone calls you will get at 12am to say your top up will be credited within 24hrs (never does) Oh and when you call them about it they will threaten you with a £25 call out charge if they find nothing wrong basically putting you in the mercy of a strangers competence. Avoid if at all possible.