Terrible experience getting a refund of a credit balance on my late father's accounts. Had to deal with a call centre that promised cheque refunds that never arrived of several months, told at one point that the account didn't exist or was closed.
Whatever you do, if you have a bereavement, don't tell BG using their bereavement service - just use the usual moving house process instead.
2 years ago
British Gas has a
1.2
average rating
from
3,021
reviews
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