Who would have thought generating a bill based on a meter reading, nd then getting the address for that meter correct would be difficult? British gas seem to think so.
They were the supplier for our new build house 4 years ago, and we'd left them before they could bill correctly. Unfortunately we're now back with them as our recent supplier went bankrupt. British gas once again are billing a ficticious address for our supply based on plot number, but in a different town. In addition, they won't accept the final reading given by our previous supplier, nor the readings I've supplied. They have a made up value and are estimating readings from that.
I'm now threatened with debt collectors to pay their 'imaginery bill' based on made up readings. They have no interest in the actuals, and despite their senior complaints team looking into the mess they've created, they still 'insist' I should pay.
Overall an incompetent supplier best avoided.
2 years ago
British Gas has a
1.2
average rating
from
3,021
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.