Please put nought rating so we can all use it scrap the other stars, they are not needed! Get rid of call centres abroad ..whilst call handlers are polite they only pacify..we are not children we don't need pacifying we want ACTION HONESTY and COMMITMENT to resolving issues , issues originating from British Gas themselves who happily take your money but drop you like a stone when you need help, and push you over to Foreign call centres who have no power to resolve cases. All of us then eventually have to join the Ombudsman queue to hopefully get restoration. We Should all petition to force British gas to answere our complaints on British soil in a timely manner through the courts.