British Gas have changed their online system so that now.. when we are all trying our best to cope with rising fuel bills, customers can no longer see their energy usage or monthly costs and the smart meters, that were helping no longer work!. British Gas response to this is that is might be sorted out in 90 days! Never mind, they will continue to make millions in profit while they make our lives ever more difficult. This is gross incompetence and complete disregard for customers. And no doubt someone earned millions setting up the useless online platform we now have.