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Anonymous
Everything. They overcharge, keep changing the Web site, don't pay the government support £66 on time. Added fraudulent charges to our account, set DD way higher than necessary. Took them to the Ombudman, BG offered "sincere apology" only to continue behaving exactly the same way immediately afterwards.BG don't care so long as they can charge you and get away with it. Advise to anyone with them check your bills ,meter readings etc. There will be something they are trying to overcharge you with.
2 years ago
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