Booked a visit, waited all day no one came. They rang 10 minutes after the last time slot to say they had been delayed, said they would book us in for an early morning slot a few days later. We again waited in no one came, they rang at 12.55am, and said they were delayed, but we had a previous appointment booked at 2.00 pm. My husband said come they come after three, he was told they couldn’t wait around for us!!!!!! Quite happy to let customers wait for them though. How this service has deteriorated .
2 years ago
British Gas has a
1.2
average rating
from
3,021
reviews
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