Absolutely disgusting service, 16 phone calls 28 hrs on the phone, lie after lie after lie I'm still no closer to getting my support sceme vouchers for October, November or December, don't tell me to contact you on twitter or fb, I don't use them I just want what I'm entitled to, I could go on all day about the lies I've been told but what's the point it clearly doesn't get you anywhere, I've spent all my grandson Christmas money as I was told I needed to top up my meter 3 times oh that was another lie, I've had the phone put down on me even though we have a 10 week old baby and 2 vulnerable disabled people in the house apparently with only 47 pence on my meter it's not classed as an emergency absolutely disgraceful