My boiler failed 21 December 2022, logged on to my homecare account and the earliest appointment was January 11th 2023. I know it is Christmas but 21 days for an engineer is appalling, do they expect me and my family to go without heat or hot water for 21 days. Had to get a new boiler from a local plumber, fitted next day.
I have three contracts with British Gas with my Family all in the process of being cancelled.
Will never again deal with British Gas, beware a contract to repair your boiler with them is worthless
2 years ago
British Gas has a
1.2
average rating
from
3,021
reviews
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