British Gas are appalling - customer services agents are so rude and unhelpful it's unbelievable. Apparently departments within British Gas don't talk to each other so good luck getting anything resolved. I am still waiting for acknowledgement of nearly £200 pounds worth of credit on my gas and electricity accounts combined that was paid for upfront. No response to any of my emails, and it has been 2 months. This is effectively theft. British Gas are criminal. Do not use them.
1 year ago
British Gas has a
1.2
average rating
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