COMPLAINT 05133302 COMPLAINT 05133302 British gas fraudulently merged my account with my relatives and took money from my direct debit to pay for her energy. I filed a complaint well over a month ago about it and made numerous calls, emails and live chats trying to sort it but they never bothered so we both left british gas supply. To this day the case handler PRIYANKA SALUNKE has ignored the complaint and repeatedly tried to forcibly close it down. I wish I worked for british gas because clearly people like PRIYANKA get paid to SIT AND DO NOTHING ALL DAY. After being on live chat 5 times since I am promised 'a response within 48 hours' which either doesnt happen at all, or is just priyanka trying to close the case down without ever bothering to reply. The matter will now be escalated to the ombudsman as to why they used my account for someone elses address and took money from mine to pay someone elses bills and didnt sort it out. All my emails = TOTALLY IGNORED. Contacted them on social media, still not sorted. SHOCKING. Never did get the money back that they STOLE to pay someone elses bill. AVOID AVOID AVOID.