This started when my supplier went bust (Together Energy) November 2021 took British Gas 3 months to finally set me up on there system, happy days I thought!! Entered my meter readings for econ7 but online system wanted a third reading(strange I thought) so eventually did so. Got my 1st bill a month or so later set up for econ7, was paying £46.00 a month ( 1 bed flat electric only) bit steep I thought but kept it for a few months. Next bill come through showing I had used only £22.00 that month so went to the recalculate option which brought down to £25.00 a month, much better I thought. Online meter readings still asking for this 3rd reading. Next thing I'm getting an extra bill for a standard tariff of 100's pound's. March 2022 my deal from the Together Energy which British Gas had kept me on has ended and so my account. British Gas then me up a new account deleting all my old bills and from this on all I keep getting is one bill for standard tariff and one for econ7, after many, many, many calls we chats to Indian, now south African call centre's not one person can understand that I only have 1 meter for econ7, they seem to think I have 2 meters, don't log my readings only ever show estimates, have never shown dd payments only the amounts I'm supposed to owe, so £750 and going up each month I currently have a complaint open (4th) and phoning once month as no one gets back to you as promised, threatening letters now turning up debt collection and all that My next course of action is the ombudsman, though I don't think they'd be use from what reading Nil stars If I could, worse customer service I've had the misfortune to deal with and they have the cheak to send a text asking how they did today!!!!!