Nothing has gone right let alone wrong British Gas are bang out of order they have left my mum who has copd arthritis anxiety in a right mess they agreed to only take £4.70 a week for her bill to be paid but every time she tops up £10 they take £5 if she puts £20 they take £10 the Gas meter has had in total this month from the 20th to 30th september 2023 £55 and she has been left with £8 out of £55 which is ridiculous when she phones them she gets an argumentative twat they wont let her move companies until its paid off i would not recommend this company they are robbing vulnerable customers and their pathetic excuses are “the meter must be faulty” not to mention that every shop my mum has been to that do payzone which is only how she can top up her meters they all have refused british gas on the grounds of them being robbed by them