I have been with British Gas for my electricity supply since I returned to the UK in 2021after working abroad for some time. Every interaction I have had with them has been appalling . A meter fault I was told would take 5 days to fix took months. My first SEG payment was due in August. After chasing and chasing I eventually got it in October. The last issue takes the biscuit. I need to add my partners name to the account. Its been over a month and three promises to do it and still her name is not there! My broadband supplier- one day. Same with my gas supplier. BG over a month and I still do not know when! I’ve had enough and am switching supplier even if it will cost me a little bit more. Worst customer service I’ve I have ever experienced