The worst service I received ever. I have been chasing British Gas since the beginning of the month, called few times. When I tried to top-up the gas meter, I received a flashing message CALL HELP on the display. When spoken with British Gas 02 Dec, they said that technician will come on 29 Dec, lately managed to change to 18 Dec if they ever come. Also British Gas is trying to impose me change to smart meter, otherwise I have to pay £179 for the gas meter, and 139 for electricity meter if they cannot repair the old one as lack of manufacturing. How come, their people don’t want to come at home earlier because I still have some money on my meter??. Disgusting attitude. Eventhogh I additionally have £20 on my card. I cannot top up because the gas meter is blocked. I am not treated nicely at all, not sure why. At the moment I have reduced the temperature at home to keep the money available. I have a chronic progressive disease causing inflammation in the joints and have to keep hot and dry at home… I will sick further advice of their behavior.