If I could give this review 0 stars I would. This morning, these incompetent thieves took over £300 in my bank account without my knowledge and I am now left with £25 - bear in mind I am a single mother living with two daughters. They said that I am in a debt and that I owed them £800 but last time I checked I cleared my debt back in June of this year. I barely use gas in my house and I have a monitor so I have been monitoring the amount of gas I use. Daily I don’t even use up to £5.00 worth of gas but they still claim that I am owing £800 and I could potentially be restarting the whole process of clearing the debt that I apparently “owe” them . This is having a negative toll on my health. Your customer service is terrible and you all are jokers.