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Zero stars !! Avoid!! Staff are not trained and do not know how to fix their own mistakes. I have spent several hours on different days trying to get their mistakes fixed over the past 3 months …. Still not fixed. Now putting my complaint to the energy ombudsman to see if they can help resolve it for me. As soon as this is fixed, I’m will be moving suppliers ASAP. …. I am a vulnerable person and what they are putting me through is shocking. Please go somewhere else for your own sanity.
1 year ago
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British Gas has a 1.2 average rating from 3,021 reviews

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Alice, Customer Support

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