i have no gas i topped up and the machine is not excepting my card i called british gas customer service helpline and was told it could be my card was faulty they gave me places in my area that apparently had new cards none of them had any stocked! came home called them again had to explain it all again i was given more locations to go to bearing in mind i dont drive have 2 children under 5! plus i have disability. i told them if they could find a place that actually had them in stock i would go they had no luck finding anywhere they told me there wasn’t anything else they could do i needed to wait 7 working days for new card and that might’ve not been the issue anyway! i begged them to send someone out and just kept repeating sorry mam! sooo frustrating i might aswell been speaking to a robot they have no care for there customer just want to take are money…..