This is a follow up to my review a few days ago referring to my 5 month overdue payment from British Gas for Smart Export (solar Panels). I did make one more attempt to speak with someone in the complaints department and he seemed quite shocked they had not paid after 5 months.
To my absolute surprise I found a payment into my account within 2 days for the amount they owed. But then discovered the money sent to me had been withdrawn from my British Gas account which was in credit.
This just gets worse , so now still trying to get the money owed to me for Solar Panel Smart Export now overdue by 5 months and trying to find out why they have sent money from my Electricity account.
I think the only way out of this is to take legal action for the money they owe me and just switch to another supplier for electricity. I cannot deal with these clowns anymore !
9 months ago
British Gas has a
1.2
average rating
from
3,021
reviews
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