WORST COMPANY I HAVE EVER DEALT WITH, PERIOD. The BG app is utterly useless, never works. Staff at the call centre are completely clueless (not their fault, clearly a leadership issue). I have been promised a refund countless times but of course every time I chase it they say no refund has been raised. As of today (30/4/24) I have £4707 of credit in my account but last week I had £1800 credit in my account?!? Have a look at the attached screenshots of my account on the app, they clearly don’t have a billing system that works. I hope to hell they come a cropper like the Banks did with mis sold PP some years ago. We all know that they’re over charging customers on DD so they can profit from the interest. You’ll also notice that you cannot reduce your DD amount when you call them. Chris O’Shea (CEO) doesn’t give a toss cause he’s a multi millionaire, changed days from his time at St Paul’s primary school in Glenrothes, good for you Chris, you must be proud of your legacy……