Made a complaint about their marketing material. Chased it up a dozen times with no reply. Phone calls go through to a call centre the other side of the world; they try to be helpful, but it seems BG just use it as a dumping ground for complaints they can't be bothered with. Disgraceful customer service. Ditched them and switched to Octopus.
7 months ago
British Gas has a
1.2
average rating
from
3,021
reviews
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