Evil, greedy corporation that gas outsourced its call centre to a country that doesn't have electricity. Oh the irony. They keep scamming me by ignoring my readings and overcharging me with fake readings, so fraud and false accounting. Fail to resend accurate bills even though their website says they will. This is a criminal outfit that operates above the law and rides roughshod over consumer rights. Changed my billing cycle without telling me. Refuse to provide substantive responses to complaints. They send incoherent, badly written generic responses that are not even dated and full of typos. They bombarded me with 10 generic letters all saying "further to our recent phone conversation, we can't contact you because we don't have your number". You literally cannot make it up. A national embarrassment that deserves to go bankrupt. The ceo deserves to be anally impaled on a blunt stick in the town square and pelted with eggs and rotten tomatoes until he expires.