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SR
Absolutely horrific experience with British Gas. Not sure if it's incompetent staff or inefficiencies in their processes or both. They are not able to solve a simple problem or probably are looking for ways to cheat customers. Literally charging me almost 3 times of my usage and after one month of complaining they are still scratching their heads and are unable to resolve the problem. Pointless offshore customer service staff on online chat who are clueless and waste your time.
6 months ago
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British Gas has a 1.2 average rating from 3,020 reviews

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Alice, Customer Support

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