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Anonymous
They Dropped the payments they took from me out of nowhere without informing me causing me to end up over £600 in debt which would have been over £1000 if I hadn't complained to them. They did not use the meter readings that were provided preferring to use an estimate which led me to be heavily over charged. The customer service was rude and unhelpful. They blocked my transfer to a different company for no clear reason and when contacted about it blamed the company I was switching too.
6 months ago
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British Gas has a 1.2 average rating from 3,020 reviews

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