Absolutely horrendous. They cut off my supply incorrectly before my moving date. Wiped my credit and every day since, the electricity cuts off at 9am. The overseas call center is appalling, I’ve been shouted at, laughed at, lied to and been completely disregarded. Every day I’ve had to call up and my electricity is off for over 3 hours. There is a fault their end but no one is fixing it. Having to get the b button refreshed takes hours to do. I am disabled and on the priority list, meter is up high and I cannot get to it. Yet was told to get up on a chair!!!! They lie and don’t log complaints, they say they will call back and they don’t. This is still ongoing and has reduced me to tears at points. The stress is horrendous. Every day I’m spending over an hour and a half to get them to listen to me and reset the meter. A complete disgrace! AVOID