British gas is an absolute joke of a company. If you value your sanity and wellbeing, then don't go with these for any energy supply. We tried to switch to another supplier for the electric originally, but British Gas obstructed at every turn. We had to get the ombudsman involved, and it took 3 months to get any sort of solution. Now, we are trying to switch gas supply to another supplier, and we are met with the same problems as last time. The ombudsman is involved again, and British Gas failed to meet its obligations with the deadline of 18th June 24. As of today, 30th July 24, we are still stuck with British Gas for the gas supply despite the remedies of allowing the transfer of gas by the deadline. We have been constantly misled and lied to by numerous so-called advisors who haven't done their jobs properly. There originally was a debt on the meter, which was sorted out ages ago, but British Gas clearly fail to communicate with their departments. We have tried switching to another supplier for the gas supply 7 times now, and each time we were assured or promised on the phone that it wouldn't be blocked. Overall, this company should be ashamed of how they treat their customers, considering the senior management never calls you back and you are left in limbo with no solutions.