I had a terrible experience with British Gas. I had a cover with them and called for an issue in June, but despite chasing them every other day, it wasn't resolved until nearly August. To make matters worse, they took two payments from my account without permission. When I called to cancel the cover, they informed me I couldn't do so until October. I had to push them to refund the extra payment, and even after filing a complaint, they didn't respond for over a month. I had to follow up myself. Terrible service—avoid at all costs!
4 months ago
British Gas has a
1.2
average rating
from
3,020
reviews
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