Absolutely diabolical service from British Gas Home Care. It’s impossible to arrange a boiler service. They said the earliest is February 2025. It’s 1st October today. I require an annual service on 6th October. If you attempt to book it before this date so it can be carried out on 6th October, the automated system states that you cannot book until it’s due. When you book when it’s due, there are NO appointments for FOUR months. The Management need to be sacked and replaced with competent persons. I’ve switched to an alternative provider with genuine excellent customer service and less expensive. I feel sorry for the employees trying to deal with the incompetence of management. Shame on you British Gas. Been with British Gas over a 30 year period and won’t be using them again. Much better service with alternative providers for less money. British Gas have well and truly lost the essence of good service….YOUR CUSTOMERS SATISFACTION.