After leaving British gas because of very poor services, I phoned to enquire about the final bill. 2 days later I received a new email thanking me for becoming a customer, wtf, there was no conversation about becoming a customer. So I stopped this obviously. I raised a complaint asking why they committed fraud by making a contract in my name without my consent or permission, I asked why it happened?, how it happened? and what steps they are taking to make sure this doesn't happen again?. This was 3 months ago. Not a single person has reached out to me to answer any concerns, by text email or phone. I also know they switch an £800 bill to property owners names just just because they contacted them to let them know thier tenant had left. Even though it was explained to them instead of accepting thier mistake after being show evidence they double down telling them they owed this. She has now had to go the ombudsman. British gas should get a negative 10 never mind 1 star. Run, leave this corrupt firm.