I have been British Gas Home Care customer for a long time. When I joined the plan, a BG engineer was visiting us within 24 hours. They asked about the fault and tried to fix it asap. I contacted them on Saturday morning and an engineer was only available on Monday afternoon. They have not asked about the fault code or what happened, so I worry that it would take more time and visits before they can fix it. It is late autumn and the cold front has arrived to London.
8 years ago
British Gas has a
1.2
average rating
from
3,038
reviews
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