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Anonymous
Absolutely shocking service. Failed to set up my account correctly for 4 months and then failed to apply a promised compensatory reduction for a further 6 months. Now going through complaint route after numerous hours wasted on calls and endless broken promises. Incompetence and (lack of) customer service at its worst.
2 months ago
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British Gas has a 1.2 average rating from 3,020 reviews

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Alice, Customer Support

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