I have been with them for so many years I lost count, they were never perfect but you can resolve issues and there are people you can speak to. Since they they used South Africa as their customer service it has been the most nightmare customer service I have ever had to endure in my entire life. Don’t join. Extremely inadequate and full of lies. I rather pay double rate than express outmost stress for hours to just book something or resolve an issue and in the end they don’t sort it. You get cut off so many times for no reason only to live the nightmare again. I should sur this company for the stress they caused me while paying money for a service