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Anonymous
Don’t normally feel the need to write a review but I do this time. Had home visit to give me a quote on a new boiler, I know big companies are known for being more expensive but he added on a further £420 because he said I needed a new earth spike installed or they wouldn’t install the boiler without it being replaced. It didn’t need replaced. Black Friday deal £200 off boiler or free Hive Mini, he took the £200 off but then added on the Hive Mini anyway so no saving was had. Overall I’m sure their quality of work is good but is it worth being lied to and paying ~£1100 more than anyone else? No. I obviously got on the phone and got other quotes and ended up going with someone else, apparently other companies love British Gas because they always price themselves out of the job and this time was no exception. Getting my new boiler installed tomorrow, can’t imagine their level of work being any less for the significantly lower price. 0/10 from this experience, if you’re rich and like being lied to your face then it’s all yours!
2 weeks ago
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British Gas has a 1.2 average rating from 3,002 reviews

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