No problem with supplying, but customer service... The company is doing a good job supplying gas and electricity. However, there are many incompetent people who don't know what to do. When you ask for help, they keep taking your information and sending it from department to department without answering your questions. Sales do not know information and can't provide prices according to their systems. I called several days ago to compare prices and the Salesperson started to ask me questions about the property. I answered his questions and he then started to ask which property do I have regarding their metrics. I mean, how am I supposed to know their metrics? Instead of making a decision as a professional and giving me a solution, he started to tell me that he would just choose any property type to give me any price, though I provided all the info... Unprofessional. Thanks to Lynn, who could help with my request for 10 minutes (though before speaking with her I had to speak about my request with 2 other people, who asked me for information and transferred) Would be nice if the company made the process easier for clients, without requesting information straight away and making people repeat it. Or at least adding the department that can straight away transfer to the person who can really help, instead of autoreply which makes no sense, but takes 2 minutes of your lifetime