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Anonymous
Avoid British Gas for one off boiler repair service. I have been left without heating for past 5days and counting. they even not bothered to update me why it’s taking so long.. when can it be fixed or will it be fixed? I had to call them every day to get an update… apparently because I am not their home care service customer they can not do anything (I have been told by Meek ( manager)). Initially he was reluctant to up on the phone saying he is in the meeting. Once I got hold of him he started to readout small print, very abruptly… all parts has been manufactured in Luton (in U.K.), All I was looking for some kind of care and information about what is going on and when would they can fix it, if they can fix it. as I have little child in the house also British Gas never even bothered to call me to keep me informed!
1 week ago
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British Gas has a 1.2 average rating from 3,002 reviews

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