Just a reminder to all that you can and must stand up to these clowns. I sued them in small claims court and won. Little old me against their lawyers, Womble Bond & Dick who didn't even defend the claim. Do your paperwork correctly and you will win your claim. Keep proper evidence and use the correct caused of action(negligence, breach of duty of care). Also. Never pay by direct debit as its a license for them to plunder your account. Pay by cheque, I do. That way I have control and they can't steal from me. And if you're silly enough to get a smart meter (they are fire hazards, not covered by insurance, and cause cancer), you only have yourself to blame. I sued them because they tried to bully me into a carcinogenic smart meter. Now they're crying to the court to have the CCJ I got against them removed from the register where EVERYONE can see I got a CCJ against them. Hahaha! As we say where I come from "hoe lekker kry ek nou".