Absolute disgrace. We moved out of the flat we had their service at in November 2023 and issues are still ongoing. We've had confirmation by email from many representatives at BG to say no balance is owed but they continue to try to scam us by sending more "final bill"s. The overseas customer service agents are beyond useless and are incompetent beyond belief. Absolutely stay away, and use any other energy provider. British Gas are so woefully far below an acceptable standard it must be n absolute joke. You're filling their shareholders pockets with money that is being scammed off of you.