British Gas installed a new boiler over a month ago and after installation, left me with no lights in hall. After over 10 calls they eventually sent in a 3rd party so called electrician. Hopeless and incompetent to say the least, didn’t even turn up with the right kit. British Gas are now refusing to accept responsibility and according to the kid on electrician it was a pre existing problem or just a coincidence that the lights stopped working on the same day as the new boiler being installed. According to the most recent call from complaints department, it would cost them too much money to send in another electrician and are not taking responsibility. What a complete cop out British Gas and shame on you for not fixing a problem that your subcontractor created. No wonder you get 1 star from over 3000 reviews.