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Anonymous
Over charged on final bill. Spent 8 weeks trying to get it sorted. I think British Gas have the most deliberately obstructive customer service of any organisation and try to wear you down so you give up. I eventually had to go to the Ombudsman where they told to apologise and pay compensation. The whole experience was time consuming and very unpleasant and I would never use them again.
7 years ago
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British Gas has a 1.2 average rating from 3,037 reviews

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