I rented a domestic flat around 18 months ago. It has no gas appliances and the gas supply was disconnected before the company I rented it from even bought the place. I didn't sign up for a gas account because I didn't need one. British Gas sent me a bill for over £420 in standing charges for a disconnected gas meter in this building's basement. The previous landlord of the flat rented it to the building's caretaker, who did not close the business gas account, so my name was added to the account without my knowledge or agreement. It has taken weeks to sort this mess out. Every time I have dealt with a different person at British Gas I have been told something different. The business customer services officer I registered my complaint with was useless. She provided me with incorrect information and just wanted me to pay up. In my view they have a very iffy accounting system and some office staff do not appear to know what they are doing. Naturally, as they are a large utility supplier, they automatically assume that the customer is wrong. I will never use their services because of this.