Have been harassed for months about a bill for a property after I had moved out despite having spoken, explained and gotten an apology only to receive letters and phone calls without knowledge to prior phone calls. Its outrageous. Spoke to them again today, explaining the situation for the 6th time, and the lady was extremely rude, not very apologetic and just said they were sending me the final bill! I was in credit when I moved out! They are completely incompetent and not very polite. To think that their mess ups can affect people's credit ratings. It's disgraceful. Never use this company.