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Worst Customer Service Ever!
Constantly mess up and when you try to contact them appalling response times not what they state will be 3 days. First they did not bill me and when I requested they bill me it got messed up, more recently they sent me a reminder for an invoice I never received and never had any work done. I emailed which I received an acknowledgement saying I will hear back in 3 days, 9 days later nothing! Don't promise response times if you don't stick to them!
7 years ago
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British Gas has a 1.2 average rating from 3,037 reviews

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Alice, Customer Support

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